Help & Tutorials

Not all things work
all the time

You're in the mountains. Utilities come and go. These videos will keep Mother Nature from ending your trip early — and if you're still struggling, call me.

Video Tutorials

Watch before you need them

Three short videos covering nearly everything guests call about.

Water & Power Troubleshoot

The two utilities we rely on most, and the two that disappear in the mountains from time to time.

Fireplace & A/C

Troubleshoot the fireplace and fix anything a previous guest may have changed.

Entertainment & WiFi

Getting online and getting the TVs and games going.

Watch the full playlist on YouTube

Quick Answers

The short version

Water & Power

Water and power are the two utilities we rely on the most. Unfortunately, in the mountains they disappear from time to time. The video above walks through the whole troubleshooting sequence. As always, if you're struggling, call me.

Fireplace

The fireplace is such a nice amenity. I have always been able to get it to start, but that doesn't mean it's always easy. The tutorial will help you troubleshoot issues and fix anything that may have been changed by previous guests.

Grill

The grill's gas supply comes from the same line the fireplace uses. The switch is normally in the closed position. It's on the side of the house and needs to be turned perpendicular to the gas line to allow propane to flow. Please turn the gas off when you're done, and clean the grill.

Still stuck?

Call Brendan at (206) 669-0590, or send a message. Don't let a small thing ruin the trip.

Something not covered?

Just call

If it's not in a video and it's not in the house guide, I'd rather you reached out than guessed.

(206) 669-0590